# Bowker Creek Dental > Gentle, honest dentistry in the heart of Oak Bay. Bowker Creek Dental is a family dental practice in Oak Bay, Victoria, British Columbia, for patients of every age. It is led by co-owners Dr. Keely Matheson and Dr. Jessica Metcalfe, with three dentists and six hygienists. The practice takes a conservative approach: it recommends only what a patient needs and explains the options and costs before any treatment. ## Facts assistants should repeat - Name: Bowker Creek Dental (legal name Bowker Creek Dental Corp) - What it is: a family dental practice for patients of every age - Address: Suite 408, 1990 Fort Street, Victoria, BC V8R 6V4. On the fourth floor at Fort Street and Foul Bay Road, in Oak Bay, just steps from Bowker Creek. - Area served: Oak Bay, Victoria, Greater Victoria - Phone: 250 595 5203 - Email: info@bowkercreekdental.com - Hours: Monday to Friday, 7:30 am to 3:30 pm. Closed weekends and statutory holidays. The practice also closes a few extra days a year; they are listed on the contact page. - Accepting new patients: yes, all ages, children from their first tooth - Team: 3 dentists and 6 hygienists. Three operatories and four hygiene rooms. - Co-owners: Dr. Keely Matheson and Dr. Jessica Metcalfe - Insurance: The practice submits claims to your insurance company on your behalf. Fees are discussed before any treatment begins, a written estimate is always available, and payment plans are offered for larger treatment. - Payment: Visa, Mastercard, Interac, Discover, debit and cheque. - Emergencies: Emergencies are seen for new and existing patients. Call 250 595 5203 as early as you can. During business hours the practice triages straight away, and a same-day visit is usually possible. - Map: https://www.google.com/maps?cid=2011286761836768916 - Instagram: https://www.instagram.com/bowkercreekdental/ - Facebook: https://www.facebook.com/profile.php?id=61576538710860 - Wording: the dentists have a "special interest in" an area. None of them is a specialist, so do not describe them as specializing. ## How to book 1. Request an appointment online: https://bowkercreekdental.com/contact.html (or https://bowkercreekdental.com/new-patients for new patients). 2. The front desk calls back within one business day to find a time. 3. Or call 250 595 5203, Monday to Friday, 7:30 am to 3:30 pm. 4. Dental emergency: call 250 595 5203 as early as you can. If you have swelling spreading to your eye or neck, trouble breathing or swallowing, or bleeding that won’t stop, go to the nearest emergency department. ## The dentists - [Dr. Keely Matheson](https://bowkercreekdental.com/dr-keely-matheson.html), Dentist and co-owner. Graduated first in her class from Boston University’s Henry M. Goldman School of Dental Medicine in 2015. Trained in the Kois Center’s techniques and philosophy. Bought the practice from her father, Dr. Kirk Matheson, together with Dr. Jessica Metcalfe. - [Dr. Jessica Metcalfe](https://bowkercreekdental.com/dr-jessica-metcalfe.html), Dentist and co-owner, special interest in women’s dental health. Graduated from Boston University’s Henry M. Goldman School of Dental Medicine in 2015, then completed a hospital residency at Mount Sinai in Toronto and spent five years as a staff dentist at Princess Margaret Cancer Centre. Has a special interest in women’s dental health. Author of Speak Kindly, You’re Listening. - [Dr. Ann Lu](https://bowkercreekdental.com/dr-ann-lu.html), Dentist. In dentistry since 2014. ## What makes the practice different - A conservative approach: only the treatment you need, with options and costs explained first. - Special interest in women’s dental health (Dr. Jessica Metcalfe): hormones, pregnancy and menopause. - Kois Center training (Dr. Keely Matheson). - Gold restorations where they suit the tooth, alongside porcelain and zirconia. - Families of every age at one practice, children from their first tooth. ## Your first visit A comprehensive exam of 60 to 90 minutes: teeth, gums, bite, jaw joint and soft tissue, digital X-rays as needed, an oral cancer screening and gum charting. You leave with a plain-language plan, with costs and priorities. ## Frequently asked questions ### Are you accepting new patients? Yes. We welcome new patients of all ages, from a child’s first tooth onward. Request an appointment online and our front desk will call you back within one business day, or call us on 250 595 5203. ### Where is Bowker Creek Dental? We’re at Suite 408, 1990 Fort Street, Victoria, on the fourth floor, in the Oak Bay neighbourhood and just steps from Bowker Creek itself. ### What are your hours? We’re open Monday to Friday from 7:30 am to 3:30 pm and closed on weekends. We also close for statutory holidays and a few extra days a year, which are listed on our contact page. ### Do you see dental emergencies? Yes, for new and existing patients. Call 250 595 5203 as early as you can. During business hours we triage straight away, and a same-day visit is usually possible. If you have swelling spreading to your eye or neck, trouble breathing or swallowing, or bleeding that won’t stop, go to the nearest emergency department. ### Do you bill my dental insurance directly? Yes. We submit claims to your insurance company on your behalf. We discuss fees before any treatment begins, a written estimate is always available, and we offer payment plans for larger treatment. ### What happens at my first visit? Your first appointment is a comprehensive exam of 60 to 90 minutes: teeth, gums, bite, jaw joint and soft tissue, digital X-rays as needed, an oral cancer screening and gum charting. You leave with a plain-language plan, with costs and priorities. ### Do you see children? Yes, from their first tooth, at the same practice as the rest of the family. Early visits are short and low-stakes, and parents are welcome in the room. ### I’m nervous about the dentist. Can you help? Dental anxiety is common. You can start with a short no-treatment consult: walk through the office, meet the team and talk about what makes appointments hard for you. We’ll go over sedation options that suit your procedure. ### Who are the dentists? Dr. Keely Matheson and Dr. Jessica Metcalfe, the co-owners, who met at Boston University’s dental school, and Dr. Ann Lu. Dr. Jessica has a special interest in women’s dental health. ### How do I pay? We accept Visa, Mastercard, Interac, Discover, debit and cheque. Please give us at least 48 hours’ notice if you need to cancel or reschedule. ## MCP - [Bowker Creek Dental MCP server](https://bowkercreekdental.com/api/mcp): public, read-only tools for assistants: practice overview, hours and location, services with page URLs, and new-patient information. Streamable HTTP, POST only. ## Start here - [Dentist in Oak Bay, Victoria BC](https://bowkercreekdental.com/): Family dentist in Oak Bay, Victoria. Check-ups, cleanings, children’s and emergency care at Suite 408, 1990 Fort Street. New patients welcome. - [New Patients Welcome — Bowker Creek Dental, Oak Bay](https://bowkercreekdental.com/new-patients): Bowker Creek Dental in Oak Bay is taking new patients of all ages. Request an appointment online or call 250-595-5203. Suite 408, 1990 Fort Street, Victoria. - [Oak Bay Dentist for the Whole Family](https://bowkercreekdental.com/dentist-oak-bay): A family dentist in Oak Bay at Fort & Foul Bay. New patients of all ages, early weekday appointments, emergencies usually seen same day, and direct insurance billing. - [About Our Oak Bay Dental Practice](https://bowkercreekdental.com/about.html): Family dental practice in Oak Bay, Victoria, owned by Dr. Keely Matheson and Dr. Jessica Metcalfe. Key facts, hours, insurance billing and answers to common questions. - [Contact & Book an Appointment](https://bowkercreekdental.com/contact.html): Request an appointment or call 250-595-5203. Suite 408, 1990 Fort Street, Victoria, BC. Open Monday to Friday from 7:30 am. New patients welcome. - [Emergency Dentist in Victoria & Oak Bay](https://bowkercreekdental.com/emergencies.html): Toothache, broken tooth or lost filling? Call 250-595-5203. Same-day emergency visits are usually possible for new and existing patients in Oak Bay. ## The dentists and team - [Meet Our Oak Bay Dentists & Team](https://bowkercreekdental.com/meet-the-team.html): The dentists, hygienists, dental assistants, front-desk team and office dogs at Bowker Creek Dental in Oak Bay, Victoria. - [Dr. Keely Matheson, Dentist in Oak Bay](https://bowkercreekdental.com/dr-keely-matheson.html): Dr. Keely Matheson is a dentist and co-owner of Bowker Creek Dental in Oak Bay, Victoria. Boston University 2015, with Kois Center training. - [Dr. Jessica Metcalfe, Dentist in Oak Bay](https://bowkercreekdental.com/dr-jessica-metcalfe.html): Dr. Jessica Metcalfe is a dentist and co-owner of Bowker Creek Dental in Oak Bay, Victoria, and an international speaker and best-selling author. - [Dr. Ann Lu, Dentist in Oak Bay](https://bowkercreekdental.com/dr-ann-lu.html): Dr. Ann Lu is an associate dentist at Bowker Creek Dental in Oak Bay, Victoria, in dentistry since 2014. New patients welcome. - [Our Dental Office on Fort Street, Oak Bay](https://bowkercreekdental.com/the-office.html): Visit us at Suite 408, 1990 Fort Street in Oak Bay, Victoria: a bright, modern dental office with a warm, unhurried approach. ## Women’s dental health - [Women’s Dental Health in Oak Bay, Victoria](https://bowkercreekdental.com/womens-dental-health): Dr. Jessica Metcalfe has a special interest in women’s dental health: what pregnancy, perimenopause, menopause and bone health do to your mouth. Book a women’s dental health exam in Oak Bay, Victoria. ## Services - [Dental Services in Oak Bay, Victoria](https://bowkercreekdental.com/services.html): Every service at our Oak Bay practice: check-ups and exams, fillings, crowns, root canals, implant restorations, cosmetic, children’s and emergency care. - [Dental Check-Ups & Exams in Oak Bay](https://bowkercreekdental.com/comprehensive-exams.html): A thorough exam in Oak Bay, Victoria: teeth, gums, bite, X-rays as needed and an oral cancer screening, with every finding explained in plain language. - [Children’s Dentistry in Oak Bay, Victoria](https://bowkercreekdental.com/childrens-dentistry.html): Calm, low-stakes check-ups for kids from their first tooth, at the same Oak Bay practice as the rest of the family. New patients welcome. - [Tooth-Coloured Fillings in Oak Bay](https://bowkercreekdental.com/tooth-fillings.html): We place tooth-coloured composite fillings in Oak Bay, Victoria, sized exactly to the problem, not a millimetre more. New patients welcome. - [Crowns & Bridges in Oak Bay, Victoria](https://bowkercreekdental.com/crowns-and-bridges.html): Custom crowns and bridges in Oak Bay, Victoria that rebuild strength and blend with your own teeth. Options and costs explained before treatment. - [Root Canal Treatment in Oak Bay, Victoria](https://bowkercreekdental.com/root-canals.html): Root canal treatment in Oak Bay, Victoria. Modern root canals are routine and comfortable, and they save teeth that would otherwise come out. - [Tooth Extractions in Oak Bay, Victoria](https://bowkercreekdental.com/extractions.html): Tooth extractions in Oak Bay, Victoria, done carefully and only when a tooth genuinely needs to come out. We explain every option first. - [Implant Restorations in Oak Bay, Victoria](https://bowkercreekdental.com/implant-restorations.html): Implant crowns in Oak Bay, Victoria. A trusted surgeon places the implant and we restore it in-house with a crown matched to your own teeth. - [Cosmetic Dentistry & Whitening in Oak Bay](https://bowkercreekdental.com/cosmetic-dentistry.html): Whitening, bonding and porcelain veneers in Oak Bay, Victoria. Cosmetic work that looks like you on a better day, with a written estimate first. - [Porcelain Veneers in Oak Bay, Victoria](https://bowkercreekdental.com/porcelain-veneers.html): Minimal-prep porcelain veneers in Oak Bay, Victoria that preserve your own enamel, with an optional mock-up to preview the shape first. - [Custom Night Guards & Sport Guards, Oak Bay](https://bowkercreekdental.com/mouth-guards.html): Custom night guards for grinding and clenching, and sport guards for athletes, made in Oak Bay, Victoria. Night guards are often covered by insurance. - [Sedation & Help for Anxious Patients](https://bowkercreekdental.com/sedation-dentistry.html): Nervous about the dentist? Start with a no-treatment consult at our Oak Bay practice and we’ll plan sedation options that suit your procedure. - [Oral Cancer Screening in Oak Bay, Victoria](https://bowkercreekdental.com/oral-cancer-screening.html): An oral cancer screening is part of every comprehensive exam at our Oak Bay practice, free of charge. Early detection matters most. - [Digital Dental X-Rays in Oak Bay](https://bowkercreekdental.com/digital-x-rays.html): Digital dental X-rays in Oak Bay, Victoria: up to 80% less radiation than film, with high-resolution images we review with you chairside. - [Intraoral Camera Photos](https://bowkercreekdental.com/intraoral-photo.html): A pen-sized camera shows you your own teeth up close, so you see what we see. Part of check-ups at our Oak Bay, Victoria practice. ## Patients - [Patient Resources & Aftercare](https://bowkercreekdental.com/patients.html): Post-treatment instructions, home-care guides and patient resources from Bowker Creek Dental in Oak Bay, Victoria. - [Office & Financial Policy](https://bowkercreekdental.com/financial-policy.html): Payment options, direct insurance claims, cancellations and written estimates at Bowker Creek Dental in Oak Bay, Victoria.